Staff Finds White House in Technological Dark Ages

Here's an interesting followup article to our class discussion about the Obama administration's use of modern technology. This is an excerpt -- to read the entire article click here (registration may be required).

Staff Finds White House in the Technological Dark Ages

If the Obama campaign represented a sleek, new iPhone kind of future, the first day of the Obama administration looked more like the rotary-dial past.

Two years after launching the most technologically savvy presidential campaign in history, Obama officials ran smack into the constraints of the federal bureaucracy yesterday, encountering a jumble of disconnected phone lines, old computer software, and security regulations forbidding outside e-mail accounts.

What does that mean in 21st-century terms? No Facebook to communicate with supporters. No outside e-mail log-ins. No instant messaging. Hard adjustments for a staff that helped sweep Obama to power through, among other things, relentless online social networking.

"It is kind of like going from an Xbox to an Atari," Obama spokesman Bill Burton said of his new digs.

In many ways, the move into the White House resembled a first day at school: Advisers wandered the halls, looking for their offices. Aides spent hours in orientation, learning such things as government ethics rules as well as how their paychecks will be delivered. And everyone filled out a seemingly endless pile of paperwork.

There were plenty of first-day glitches, too, as calls to many lines in the West Wing were met with a busy signal all morning and those to the main White House switchboard were greeted by a recording, redirecting callers to the presidential Web site. A number of reporters were also shut out of the White House because of lost security clearance lists.